KEIKO boater hat

All pieces are handmade to order, and will be ready for despatch in 10 - 21 days, but there may very occasionally be times when it is necessary to allow more time for making (such as unusual fabric requests on Bespoke/Colour-Matched orders etc) - should that be the case, we will notify you as soon as possible with an expected despatch date.

 

You should allow a further 1-3 days for the actual shipping time by Royal Mail/courier (UK) or 4-7 days (Europe) or 7-14 days (Worldwide) depending on your destination country, and the shipping service chosen.

 

We always email you with the name of the shipper, and the tracking number.

 

NEED IT QUICKLY?

If you require an item quickly, or for a particular date, CONTACT us beforehand and we will do our best to help, or have a look at our READY TO SHIP hats.

PARISISAL STRAW

A natural straw made from sisal with a subtle herringbone pattern through it. Parisial comes in different qualities and, we use high quality straw with fine weave.

LOOKING FOR A DIFFERENT COLOUR?

If you'd like a colour that isn't listed, as long as it is shown in the COLOUR CHART for sinamay, we'll make your hat for you in that colour at no extra charge!  - Just choose ALT COLOUR from the colour menu, and then tell us which colour you'd like in the "NOTES" box.

 

COLOUR SAMPLES

If you'd like to see a colour before ordering, we can send you up to 3 samples free of charge. Please allow up to 7 days for these to arrive.

Simply CONTACT us with your requirements and postal address.

 

SPECIAL ORDERS and COLOUR-MATCHING

Complete customisation!

The freedom to choose the base colour, and combination of colours for the trimming. For example, you may see a design made from sinamay in one colour but want it to be made from felt in 2 different colours - no problem - this is the service for you!

If you require a hat or headpiece made to match a colour exactly - we require a sample of the colour to match to - this can be a piece of the cloth or a sample from a paint colour chart. We can source materials and alternative fabrics, and can hand-dye most materials and feathers.

There is an additional charge for hand-dyeing/sourcing/matching.

(Dyeing is not possible for felt hats).

You can order using the SPECIAL ORDER choice from the colour menu (this option includes the dyeing/sourcing charge) and then you can add a comment in the "NOTES" box or CONTACT us with further details.

 

For further information - please see the RETURNS AND EXCHANGES POLICY.

Q: What do you mean by "Wearer's Left" and "Wearer's Right" for Hat Position or Hat Trimming Position?

A: Raise your right hand, (really, raise it in the air) - this is the "Wearer's Right" this means that the base of the hat will sit on this side of your head. 

For full head hats or hats with level brims, when you choose "Trim Position" it means that the trimming on the hat will sit on the relevant side as mentioned above.