Please refer to the care instructions included with your goods. With care, your hat or bag should give you pleasure for years.


If your hat or headpiece should get damaged, you can send or bring it back to us and we will assess the damage and see if we can repair it. Upon receipt of the goods we will examine them and give you a quote for the work needed to restore it, and an estimated despatch time. We recommend getting a tracking number when items are sent back as we cannot be responsible for any item lost in transit.

We occasionally do repairs and refreshing on contemporary or vintage hats bought elsewhere or inherited - CONTACT us to discuss what might be possible. * Please note - we cannot re-size men's hats.


If you've invested in a beautiful hand-made hat from us, and want your hat to co-ordinate with more than one outfit. No problem!

We provide a re-trimming service for our own hats, and are happy to design a tailored re-trim for you as many times as you like, giving your hat a fresh new look each time.

Or, tell us at the time of ordering, and we can hand-make your hat with two specially designed detachable trims so you can get maximum wear out of your new hat!

Get in touch and we can discuss ideas and possibilities to give your hat the flexibility you want.